Just finish a second two-year rent with Lex and both L200 pickups, for the first time no problem, but that was a different story. I received an invoice of just under $1000.00, saying it had no service history, even though it had both Mitsubishi dealer brands in the service book. Also, damage to almost every plate in the car indicated that it had a scratch on the plastic bow and a tiny abrasion on the rear bumper at once would be fair wear in the real world. I challenged the bill and it`s now up to $300 just by a call? What is it like to do business? This company is terrible in sorting out after-sales service problems tried to increase my miles for months, whenever customer service hours are changed, or closed, or a 45 minute blockage. Finally, he was able to contact someone who made me an offer by email, but never by email to confirm details and the expired quote, made a complaint that was partially confirmed, saying that I never responded to emails, but I did??? It`s shocking, I`m a key worker and because COVID needed to add more miles to my lease, as they have already passed, because they are not able to get in touch with lex!!! 4-year lease with themIn the end of the rental charges 723 $US for a few scratches on the wheels. Agency that came to collect the car threatened to pay more if it does not take it for auction that day. A complaint, but a waste of time. I would advise 2nd to use it for one of its services. „For the most part, we help Lex Autolease customers manage their entire carpooling from an online platform and provide an effective service to complete the lifecycle of driver compliance, administration and risk management,“ says Oliver Raisbeck, Commercial Director at TTC Group. The contract expired on April 20.

Due to the Covid vehicle was recovered only in mid-August 20 August. Lex said they couldn`t stop the bills, but ignore them, because after the pickup, everything would be true. Regardless of this, after receiving each invoice, Lex was contacted to verify the position and, if necessary, make an offer of payment. Apart from that, a standard letter was issued, which I interviewed again and that I was informed in exactly the same way – IGNORE it. The final invoice was received after being recovered and immediately paid by us. Everything is tidy, I thought! No…. In October 20 – Lex was enough for the credit reference agencies that we had missed two payments (May and June) – After the vehicle was out of the rental. Because of their incompetence, I now have a false default in my credit history. I will not commit to it and I will take all necessary measures to resolve this issue. SHOCKING – Executive complaints are clearly flooded and do not respond to messages except automatic responses.

The company dates back to 1959, when Lex and Autolease were created. Lex was founded in the 1920s, but in 1959 British Colonial Motors acquired it, allowing it to enter the contract rental business. Autolease was founded the same year by Britax, of which Bristol Street Motors was a member. [6] The merger was scheduled to take place in September 2008 in 2009. [7] -People over the age of 18 are subject to an application for status and credit. Subject to mileage and refund conditions, including payment of all rents due under the contract. No possession options. The contract expires on May 21. Call Lex Autolease before the date. Phones are closed because of Covid.

My car was finally picked up yesterday (20 Oct 2020) after a previous failed attempt because the battery was flat… And I was billed for a failed collection! I billed every month of June – October, even though I did not spend their black hole email addresses several times with the information they had to collect, as they asked and followed by several phone calls that they say did not happen (I had the recordings!). The customer service line…