It is also important to determine the existing coverage, which is provided by justified assistance and all other maintenance contracts that can cover the equipment. Keep in mind that OEMs can encourage companies to renew existing maintenance contracts without conducting a thorough review of the current state of the network, so it is up to the company to perform due diligence. IT maintenance, with its costs, difficulties and expenses, remains one of the most urgent and important problems for businesses around the world. – (Click to Tweet) Many network maintenance providers provide metrics through an online portal. However, when a contract is an important budget item or covers a significant portion of the company`s assets, it is advisable for the client to follow certain aspects separately and tell the supplier which areas are being measured. David Cappuccio, vice president and research director at Gartner, notes that „organizations need timely, reliable and inexpensive IT maintenance, but they simply don`t get it.“ One reason is that organizations rely on OEMs to provide both equipment and maintenance. The company installs, updates, updates and configures the software („systems“) that the network needs and manages all emails, FTPs, web servers, name servers and other software and services in accordance with Appendix B. The company will manage the installation, all the updates and all the day-to-day tasks required to maintain the system software. The company will manage the licenses and recommend long-term software to the customer.

The company will put in place procedures to ensure that only authorized users can make changes to user systems and software. Do not conclude a network maintenance contract lightly. Consider all aspects of coverage, including equipment, level of service, changing business requirements, and costs associated with non-coverage and coverage. To ensure that your network maintenance is optimized for your business needs, you perform comprehensive routine evaluations of your network configuration, existing agreements and legitimate services. Make sure your maintenance provider meets the same high standards you offer your customers. Include series numbers, models and critical rankings in your inventory.